Privacy Policy

This Privacy Policy (“Policy”) describes how ZeroPoint Software (hereafter “Service Provider”, “we”, “our”, or “us”) collects, uses, stores, and protects information when you use the WooTrack mobile application (the “Application” or “App”).

By installing or using the Application, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

When you use the Application, we may collect the following categories of information:

1.1 Personal Information

  • Firebase Authentication Data: When you sign in (with email, Google, or anonymously), Firebase generates a unique User ID. This ID identifies your account but does not directly contain your personal identity unless you provide it.

  • Email address (if you sign in with email/Google).

  • API keys and tokens used to connect to your WooCommerce store, Google Ads, and Google Merchant Center. These are encrypted and stored securely in Firebase Firestore.

1.2 Store and Order Data

  • WooCommerce store details you provide (store URL, API credentials).

  • Order details (order ID, date, products, revenue, costs, shipping, profit).

  • Customer data from WooCommerce (name, address, email) only as needed to display order information inside the App.

1.3 Uploaded Media

  • Product images uploaded through the App are temporarily stored in Firebase Storage.

  • These images are used only for display and sync purposes, and are periodically deleted from Firebase to ensure privacy.

1.4 Analytics and Usage Data

  • Google Analytics for Firebase collects anonymized data such as crash logs, session counts, device type, and in-app behavior.

  • Google AdMob may collect data to display personalized or non-personalized ads.

1.5 Device and Technical Data

  • Device model, operating system, unique identifiers (Firebase Instance ID).

  • IP address and general location (city-level, no precise GPS tracking).

  • Network information (Wi-Fi or mobile).

2. How We Use Your Information

We use the collected data for the following purposes:

  1. Core Functionality

    • To connect your WooCommerce store and display sales, orders, and product performance.

    • To connect Google Ads & Merchant Center and calculate true profit (Revenue – Ad Spend).

    • To generate webhook subscriptions in WooCommerce for real-time order notifications.

  2. Account Management

    • To create and manage your Firebase user account.

    • To securely store API keys, tokens, and preferences in Firebase Firestore.

  3. Notifications

    • To deliver real-time order notifications using Firebase Cloud Messaging (FCM).

    • Each user receives a unique device token stored in Firestore.

  4. Media Handling

    • To allow product image uploads for editing or management.

    • Uploaded images are stored on our Firebase Storage account and deleted periodically.

  5. Analytics and Improvements

    • To monitor app performance, diagnose issues, and improve features.

    • To understand how the Application is used and optimize user experience.

  6. Advertising

    • To display ads via Google AdMob.

    • You may opt out of personalized advertising through your device settings.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Your data is only shared in the following situations:

  • With Third-Party Services: Google Firebase, AdMob, Google APIs (Ads & Merchant Center) as necessary to provide functionality.

  • With WooCommerce: Your WooCommerce store must accept webhooks and API requests to deliver order and sales data.

  • Legal Compliance: If required by law, court order, or government request.

  • Business Transfers: If WooTrack is ever sold, merged, or transferred, your data may be included in the assets transferred.

4. Data Retention

  • Firebase Authentication: Retained until you delete your account or uninstall the App.

  • WooCommerce Tokens & API Keys: Retained as long as you use the App; deleted if you disconnect or request deletion.

  • Product Images: Retained temporarily in Firebase Storage and deleted periodically.

  • Analytics Data: Retained by Firebase and Google Analytics for standard retention periods (typically 14–26 months).

5. Security

We are committed to protecting your information:

  • API keys, tokens, and sensitive data are encrypted at rest in Firebase Firestore.

  • All communication between the App and Firebase/Google APIs uses HTTPS/TLS encryption.

  • Access to Firebase databases and storage is restricted using Firebase Security Rules.

Despite these measures, no system can be 100% secure. You are responsible for safeguarding your device, API keys, and login credentials.

6. Children’s Privacy

This Application is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided information, please contact us for immediate deletion.

7. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Request a copy of your data.

  • Withdraw consent for certain processing (e.g., personalized ads).

You may exercise these rights by contacting us at zeropointromania@gmail.com.

8. Third-Party Links

The Application may contain links to third-party services or websites. We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published within the App or on our website. You are encouraged to review this page regularly. Continued use of the App after changes indicates acceptance of the updated Policy.

Effective Date: 2025-08-24

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 zeropointromania@gmail.com